The Administration Systems division is headed by Gerry Swan

Two of the most critical back-office functions that impact directly on your clients' perceptions and on the effectiveness of your Client Service staff are:

1. The efficiency of your administration systems & procedures
2. The way you communicate the "written word" or, Information Design

LSOS offers you experienced support in both areas, including the functions of:

• Appraising the administration systems for all aspects of life office operations
• Preparing & implementing administration procedures
• Standardising the use of plain English across all your documents, forms, letters etc
• Developing the wordings layout and contents of your prospectuses & CIBs
• Managing and controlling the rollover of your existing prospectuses, CIBs and brochures
• Managing your CIB & prospectuses compliance and legal sign-off regimes
• Designing and testing of appropriate forms to minimise completion error rates